Privacy Policy

Effective date: September 7, 2026

This Privacy Policy applies to Toquez Painting Solutions, a decorative painting and architectural finishing company located in West Valley, Utah, reachable at (385) 401-8656 and toquez.painting.solutions@gmail.com, and to our website at toquezpaintingsolution.com.

1. Information We Collect

We collect information you voluntarily provide when you call, text, or email us about a project. This may include your name, phone number, email address, project address, and details about your project or inquiry. Where you have opted in to receive text messages, we also keep a record of your SMS consent and your opt-in and opt-out status.

We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, device type, and pages viewed. This helps us understand how visitors use the site and improve it.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide estimates
• Schedule consultations, appointments, and project work
• Communicate with you about your project, including via consented SMS messages
• Provide customer support
• Improve our website and customer experience
• Comply with legal obligations

3. SMS Communications and Consent

Toquez Painting Solutions sends text messages from (385) 401-8656. Message types include appointment confirmations, scheduling reminders, project and service updates, estimate follow-ups, and responses to your customer support questions. We do not send marketing or promotional text messages. Message frequency varies based on your interactions with our service. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP, call (385) 401-8656, or email toquez.painting.solutions@gmail.com.

4. Opt-In Method

You opt in to SMS communications when you contact us by phone or text at (385) 401-8656 and agree — verbally or in writing — to receive text messages about your inquiry or project. Our website does not have an SMS signup form or checkbox; consent is gathered directly during our conversations with you. Consent is voluntary and is not a condition of purchase.

5. Mobile Information and Consent Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or transfer SMS opt-in data or consent. Information may be shared with service providers acting on our behalf only as necessary to deliver our messaging program and provide customer support. These providers may not use this information for their own marketing purposes.

6. Other Information Sharing

We do not sell, rent, or trade your personal information. We may share information with service providers who help us operate our business (such as our messaging service provider) only as needed to perform services on our behalf, or when required by law or to protect our rights.

7. Data Security and Retention

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We retain your information for as long as needed to provide services to you, maintain project records, and meet legal obligations.

8. Cookies and Tracking

Our website may use cookies or similar technologies to analyze site usage and improve functionality. You can adjust your browser settings to refuse cookies, though some features of the site may not work properly. We do not use advertising trackers tied to your mobile information.

9. Privacy Choices

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements, by contacting us at (385) 401-8656 or toquez.painting.solutions@gmail.com. To opt out of SMS messages at any time, reply STOP to any text message from us.

10. Children's Privacy

Our services are directed to adults arranging home or commercial improvement work. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

12. Policy Updates and Contact Information

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date, and we encourage you to review it periodically.

Questions about this policy? Contact Toquez Painting Solutions in West Valley, Utah at (385) 401-8656 or toquez.painting.solutions@gmail.com. Also see our Terms and Conditions.